If your organization uses Ethena's reporting hotline tool, you can open reports that will be raised directly to your hotline administrators.
If you have a direct link to your reporting form provided by your organization, you can proceed there to submit a concern. You may also see the 'Raise a Concern' link at the top of your Ethena Learning Center:
You will then see a screen sharing that you are being taken to the Raise a Concern page. This page shares some FAQs about the process at your organization and how Ethena protects your identity and information (more information here). Your company may also provide options for you to submit via phone rather than online. If they do, you can find the relevant phone numbers under Other ways to raise a concern.
When you click 'File Report', you'll be able to submit all of the relevant information needed for your submission, including:
- Category
- Communication Preferences - Whether you'd like to be anonymous and whether you're open to receiving follow-up messages (follow-up messages are available even if you prefer to remain anonymous; more information here)
- Reporter Information - Submitting for myself vs. On behalf of someone else
- Details - Questions such as when and where this occurred & more details
- Review Submission - Review your inputs before submitting
Please note that depending on your organization's settings, these inputs may appear differently for you. For example, some categories may not support anonymous reporting, based on your team's preferences.
Once this is done, you can submit the concern to your organization. You will then get a confirmation page that the report has been sent and received.
Thanks for your submission. If you have any questions about the process, please feel free to reach out to us at support@goethena.com and we'll be happy to assist.
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