If you've already sent out a Custom Training Campaign and need to revise the content, you can easily do so. Please see below for instructions on how to add or remove content from a Custom Training Campaign.
Instructions
- Go to the course catalog page and find the custom course you would like to update.
- Once here, add the new/updated module to the existing course. Click "Add new module" and upload your file here.
- Once this is done, go back to the live training campaign and then edit. Once on the edit page, select the Content > Edit Content option shown here:
- Once you update the content, you'll be presented with two options:
- Update content for future training. Those who have already received or completed training will retain their records and won't be assigned new content.
- This option ensures that anyone who's already been assigned or completed the new training will not receive the updated module.
- Only folks who are newly assigned this training from today and onward will receive the updated content.
- Incomplete training will be removed and new content will be assigned. All records will be retained.
- This option will reassign the training to all users, regardless of progress, to ensure they've taken the latest version of the training.
- Use this if there's been a critical update that all learners should receive, regardless of training status.
- NOTE: If you want to update the content only for users who have been assigned but not yet completed the training, you should do the following:
- Select "Update content for future training. Those who have already received or completed training will retain their records and won't be assigned new content."
- Download the list of users who are still "within deadline" or "incomplete" for the assignment (exclude users who have already completed).
- Add them to the "Excluded" category, effectively unenrolling them from the campaign.
- Then, re-edit and re-add them back to the "Included" list. They'll be reassigned with the most up-to-date content.
- Update content for future training. Those who have already received or completed training will retain their records and won't be assigned new content.
- Once this is done, you are finished! Your new module will be ready for your team to undertake going forward.
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