Rachel Smith

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Articles

Recent activity by Rachel Smith Recent activity Votes
  • How to train based on Historical Training Data

    We now offer the ability to include historical training data to determine when your employees receive training next.How it worksWhen creating a new campaign, you now have the ability to upload hist...

  • AI Redlining

    Ethena now offers a way to personalize and edit our content based on a prompt.Note: This feature is currently available as an add on for our Premium customers. If you are interested in adding it re...

  • Sequoia account FAQ

    What to know if you are using an Ethena account through Sequoia.How do I login as a Sequoia user?All customers with Ethena account through Sequoia will use this URL: https://sequoia.goethena.com/le...

  • How to cancel an account

    If you are on a Standard Ethena subscription you can find the steps to cancel your account below. Step 1: Navigate to Settings from your Admin Dashboard Step 2: Choose Billing & Seats: Step 4: You ...

  • How to stop notifications

    There are certain situations where you might need to stop notifications. We have included these scenarios below.Training notifications(Admin)If a Training Admin needs to stop training notifications...

  • Billing Overages

    If you’re on the Standard Ethena subscription with a self-serve plan, you may incur overage charges if you exceed your allotted number of seats.What is an overage?Our system handles overages by che...

  • Downloading SCORM files with role/location picker

    When downloading Harassment Prevention SCORM file from Ethena, you can choose between two options: I want learners to select their location and role, or I will manually assign tracks to learners in...

  • How do I use Policy Bot?

    Policy Bot makes it easy to get instant answers about your company’s policies on Ethena. Outline: How to find Policy Bot How to use Policy Bot How to find Policy BotYou can access Policy Bot from y...

  • What languages are available?

    Currently all standard Ethena courses are translated into the following languages: English Spanish (Latam) Spanish (EU) Chinese (Simplified) Chinese (Traditional) Bulgarian Czech Lithuanian Arabic ...

  • Policy Bot

    Ethena's Policy Bot is an AI-powered assistant designed to help your employees easily access and understand company policies. Employees can ask questions and Policy Bot will respond using only the ...