Rachel Smith
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Activity overview
Latest activity by Rachel Smith-
Rachel Smith created an article,
How to cancel an account
If you are on a Standard Ethena subscription you can find the steps to cancel your account below. Step 1: Navigate to Settings from your Admin Dashboard Step 2: Choose Billing & Seats: Step 4: You ...
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Rachel Smith created an article,
How to stop notifications
There are certain situations where you might need to stop notifications. We have included these scenarios below.Training notifications(Admin)If a Training Admin needs to stop training notifications...
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Rachel Smith created an article,
Billing Overages
If you’re on the Standard Ethena subscription with a self-serve plan, you may incur overage charges if you exceed your allotted number of seats.What is an overage?Our system handles overages by che...
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Rachel Smith created an article,
Downloading SCORM files with role/location picker
When downloading Harassment Prevention SCORM file from Ethena, you can choose between two options: I want learners to select their location and role, or I will manually assign tracks to learners in...
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Rachel Smith created an article,
Adding courses to your Content Library
If you have full access to all Ethena courses, you can easily add these courses from our Course Catalog into My Courses so you can assign training using the directions below: From your Admin Dashbo...
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Rachel Smith created an article,
How to view which version of training a team member completed
With content automatically updating to stay compliant, Ethena ensures you can see which version of the training your employees have completed.Version ControlHere is how you can view which version o...
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Rachel Smith created an article,
How do I use Policy Bot?
Policy Bot makes it easy to get instant answers about your company’s policies on Ethena. Outline: How to find Policy Bot How to use Policy Bot How to find Policy BotYou can access Policy Bot from y...
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Rachel Smith created an article,
What languages are available?
Currently all standard Ethena courses are translated into the following languages: English Spanish (Latam) Spanish (EU) Chinese (Simplified) Chinese (Traditional) Arabic Hebrew Polish Korean Japane...
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Rachel Smith created an article,
Policy Bot
Ethena's Policy Bot is an AI-powered assistant designed to help your employees easily access and understand company policies. Employees can ask questions and Policy Bot will respond using only the ...
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Rachel Smith created an article,
Creating a custom training campaign
Ethena offers many way to customize your training to fit your team. Our custom training campaign gives you the ability to offer different assignments for different needs. There are a few reasons wh...