Take a deeper dive into each of the features to help get familiar with our platform.

Introduction

Learn how to get started as an Ethena Admin in our video below.

Here are some helpful articles for reference:

• Ethena Admin Hub Overview
• Ethena Quick Start Guide for Admins
• How to preview a course in the dashboard
• Ethena Admin and User Permissions Overview

If you are one of our SCORM users we recommend the following articles below:

• How to download SCORM files in Ethena

User Creation

This video will guide you in how you can add you employees to your Team Member list in Ethena.

Here are some helpful articles for reference:

• Team Members Overview
• Bulk adding new team members via CSV upload
• HRIS Integration Overview
• Adding new Team Members (One by One)
• Adding new admin users

Settings

Ethena offers many settings to personalize your account.

Here are some helpful articles for reference:

• Account Page Overview
• Setting an automatic reminder cadence for outstanding training
• Setting up Slack + Email notifications
• Adding your company policies to Ethena
• Setting up Slack + Email notifications
• Adding Ethena to your allowlist
• Add custom branding to your Ethena Learning Center

User Management

Once you have added all your users you can view this video to get an overview of managing your team's profiles.

Here are some helpful articles for reference:

• Viewing an Individual Learners Info
• Editing team member information directly on Ethena
• Assigning leave / LOA to team members (pausing training notifications)
• Managing Team Members on Leave (or LOA)
• What is the difference between Inactive, Terminated, and Deleted statuses?
• Terminating team members
• What are the universal training links? How do I send training links to my team?
• Sending training links to team members manually
• Sending a user their magic link to train
• How to Enroll Individual Learners in a Course/Assignment
• How to unenroll an individual learner from a training campaign
• Can I manually mark learners' training as complete?
• How to Manually Send Training Notifications
• How to Download a Learner's Training Completion Transcript
• How to View an Individual Learner's Training Progress & Download Their Full Transcript (Certificate)

Courses

Get familiar with setting up training for your team using an Ethena Training Campaign or a Custom Training Campaign.

Here are some helpful articles for reference:

• How to assign training in Ethena
• What is Classroom and Kiosk mode?
• What is the Deferral Period and what does it do?
• How to disable a deferral period & immediately assign training to learners who were deferred
• How to Manually Send Training Reminders to Learners for an Entire Course
• Editing a Training Campaign
• How do I archive a Training Campaign and what does archiving do?

Reporting

Ethena offers some ways to track and record your team's training.

Here are some helpful articles for reference:

• How to Download a Learner's Training Completion Transcript
• Learner Transcript Terms Explained
• Assignment statuses and how to check your teams completion

LMS

Using our LMS gives you the option to add your own courses to Ethena.

Here are some helpful articles for reference:

• Custom Courses 101
• Custom Content Creation at Ethena
• Editing a custom training campaign's content after it has been assigned
• How to add a policy attestation into your custom course
• How to add a Check on Learning in your Custom Course
• How to add a custom course
• Supported File Types for Custom Courses

Hotline and Case Management

Learn more about this tool that makes employees feel safe and encouraged to report any misconduct. 

Here are some helpful articles for reference:

• Hotline and Case Management 101
• How to view and manage reports in Case Management
• How to customize your reporting form
• How to limit admin access to view and manage misconduct reports in Ethena
• How can admins communicate with employees who have submitted reports in Case Management?
• How do employees receive requests for additional information after they’ve reported a concern?
• How do we protect employees identities in the Case Management tool?
• Do I have access to a Violent Incident Log (CA SB 553)?